Privacy Policy

Privacy Statement Regarding Customer and Online User Information

The Privacy Statement Regarding Customer and Online User Information applies to PRS Medical Technologies, Inc. (“PRS Medical”).  This privacy statement also does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. 
This privacy statement governs personal information we collect from our customers and online from our website users (“you"), through our products, services, websites, contacts or our relationship with you.  Please refer to your warranty statements and PRS’ Return Policy for products you may return to us.
For the purposes of this privacy statement, "business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services or information.  "Personal information" means information that identifies you, such as your name, telephone number and email address.

Information We Collect

PRS Medical may ask you to provide personal information when you use our website.  Information we may request includes your email address, name, home address and telephone number.  If you make a purchase, we may ask for your credit card number and billing information.  We may also collect demographic information, such as your business or company information, age, gender, or interests.  Forms that you may fill in will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with our websites and services.  We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.  In order to offer you a more consistent and personalized experience in your interactions with us, information collected through one source may be combined with information obtained through other resources or parties.

How We Use Personal Information

PRS Medical uses your personal information to:

  • Deliver the services and support, or carry out, the transactions you have requested; 
  • Send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from PRS Medical, promotional offers and surveys; 
  • Customize, analyze and improve PRS Medical products, services (including the content and advertisements on our website), technologies, communications and relationship with you; 
  • Enforce PRS Medical’s conditions of sale, website terms and/or separate contracts (if applicable) with you; 
  • Prevent fraud and other prohibited or illegal activities; 
  • Protect the security or integrity of the website, our business, or our products or services; or 
  • Otherwise, as disclosed to you at the collection point.

Personal information collected may be stored and processed in the United States or any other country in which PRS Medical or its agents maintain facilities, and by using our products and services (including our website), you consent to any such transfer of information outside of your country.

Disclosing Personal Information

PRS Medical may share your personal information with corporate affiliates to carry out transactions you request, or to make our business or that of our corporate affiliates more responsive to your needs, which includes our corporate affiliates providing you with information about PRS Medical, and PRS Medical-branded products and services.  We may also disclose your personal information in connection with law enforcement, fraud prevention or other legal action; as required by law or regulation; or if PRS Medical reasonably believes it is necessary to protect us, our customers or the public.  In addition, we may share your personal information to carry out transactions you request with our business partners to customize, analyze or improve our communication or relationship with you.  Except as written above, PRS Medical will not disclose your personal information to third parties for their own marketing purposes without your consent.

Collection and Use of Children's Personal Information

PRS Medical takes children's privacy seriously.  We do not knowingly collect personal information from children under the age of 13 through our websites.  If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.

How We and Our Partners Use Cookies

PRS Medical hires a third party to host its websites.  PRS Medical or its third party website host may use "cookies" to enable you to sign in to our services and to help personalize your online experience.  A cookie is a piece of text that is placed on your computer's hard drive.  The cookies are used to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly.  You have the ability to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to sign in or use other interactive features of our websites and services that depend on cookies.

Please be aware that our third party website host, in providing services on our behalf, may collect personally identifiable information about you.  The information practices of the third-party website host are not covered by this privacy statement.  Please visit ( to review our third party website host’s policies.

Changes to Our Privacy Statement 

PRS Medical will occasionally update this privacy statement.  If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how we will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement's effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how PRS is protecting your personal information.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by PRS pursuant to Section 1798.83 of the California Civil Code, please contact

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

PRS Medical Technologies, Inc.
C/o Hantel Technologies
703 Sandoval Way
Hayward, CA  94544

You may also email us at

Privacy Statement Regarding Customer and Online User Information Effective Date: November 15, 2013.

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