Warranty
The PRS Medical Technologies, Inc. Limited Warranty
WHAT IS COVERED?
PRS Medical Technologies, Inc. (“PRS Medical”) covers any defects in materials or workmanship of the PURAP products (“Product”).
WHAT IS NOT COVERED?
PRS Medical does not cover anything that would not be considered a defect in material or workmanship including, but not limited to a PRS Medical product that i) has been misused, ii) has had the serial number altered, defaced, or removed, iii) has been damaged by an accident, or iv) has been damaged from "an act of Nature", e.g., flood, tornado, earthquake, fire. Any modifications to the Product will void the warranty.
FOR HOW LONG?
The warranty period commences on the date that a Product is purchased by the original user owner ("Purchase Date"). The warranty periods are as follows: 6 Months from the Purchase Date for a PURAP Mattress System and 3 Months from the Purchase Date for a PURAP Seat Cushion (“Warranty Period”).
WHAT THE CUSTOMER MUST DO.
The customer must first ship the Product with a valid proof of purchase to:
PRS Medical Technologies,
C/o Hantel Technologies,
703 Sandoval Way,
Hayward, CA - 94544.
If there are any issues with the return, a PRS Medical representative will then contact the customer about the return and notify them of the status.
WHAT WILL PRS MEDICAL DO?
Within the Warranty Period of your Product, if a defect arises in materials or workmanship and a Valid Claim is received, PRS MEDICAL, at its option and to the extent permitted by law, will replace it with an equivalent to the original Product. A replacement Product will have a fully renewed Warranty Period that is specific to that model. (see the "HOW LONG IS THE WARRANTY PERIOD?" section above to reference product warranties).
QUESTIONS?
Call us from the U.S.A. at 1-650-468-0570 or e-mail us at prs@prsmedicaltechnologies.com.
DISCLAIMER
Unless otherwise stated in writing, to the fullest extent permissible pursuant to applicable laws, PRS Medical and its affiliates disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. PRS Medical shall not be responsible for any incidental or consequential damages with respect to economic loss or injuries to property, whether as a result of a breach of express or implied warranties, or otherwise. PRS Medical will not be responsible for the results of careless handling, unreasonable or improper use of this product.
YOUR JURISDICTION LAW RIGHTS AND THE EFFECT OF THIS WARRANTY UPON THEM
This warranty restricts the duration of all implied warranties as noted above and limits or excludes recovery for incidental or consequential damages. Some jurisdictions do not allow limitations on how long implied warranties will last and some jurisdictions do not allow the exclusion or limitation of consequential or incidental damages, so those provisions may not apply to you. While this warranty gives you specific legal rights, you may also have other rights that vary from jurisdiction to jurisdiction.